Solutions

Our Connected Approach to Specialty Care

Health systems face growing pressure to improve outcomes, expand access, and operate while navigating industry and technology pressures. A connected approach turns complexity into growth.

Patient Care at our Core

Our care model continues to be at our core. As care delivery has evolved, so have we by combining our dedicated human expertise with purpose-built technology, advanced analytics, and automation.

Our Solutions

Drive growth through Connected Performance.

We turn fragmentation into connected performance, helping health systems serve more patients, operate more effectively, and deliver better outcomes at scale.

Optimize Patient Experience

Embedded liaisons, clinical experts, and dedicated support teams help patients navigate access and stay on therapy. Our technology streamlines workflows so teams can focus on care.

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Expand Therapy Access

Through deep payer and manufacturer relationships, dedicated experts, and proven network strategies, partners expand coverage, unlock limited distribution drugs, and reach more patients.

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Deliver Operational Rigor

From reimbursement optimization to compliance and PBM management, Shields helps health systems run specialty pharmacy programs more efficiently, reducing burden and boosting financial performance.

Explore Operational Rigor

Drive Program Expansion

Connected performance unites clinical programs, data-driven insights, 340B expertise, and expansion strategies under a single framework, capturing more volume and enabling more patients to benefit.

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Our Care Model

Turning Connection into Better Patient Outcomes.

At the center of our model is the patient. By connecting clinicians, technology, and support services, we improve adherence, outcomes, and the care experience.

Explore the Shields care model

Our Technology Capabilities

Technology Should Amplify Clinical Expertise, Not Replace It.

Purpose-built for health systems, our platform is shaped by more than a decade of partnership and continuous refinement.

AI-powered automation accelerates time to therapy by streamlining eligibility verification, benefits investigation, and prior authorization workflows. The result: 50% less manual prior authorization effort, freeing teams to focus more time on patients.

AI-driven clinical intelligence identifies patient risk and prioritizes interventions, ensuring the right patients receive the right support at the right time. The results: 63% improved treatment efficacy, 246 clinical hours redirected, and 37% fewer ER visits and hospitalizations.

From 340B claims automation to site-of-care optimization and compliance monitoring, we help health systems streamline operations, reduce manual work, and focus more resources on patients, growth, and performance.

Asynchronous communication, refill automation, and real-time workflow visibility connect patients to care faster and, on their terms, while reducing operational complexity. The result: 22% greater pharmacy technician efficiency, enabling teams to accomplish more without additional resources.

Real Partners. Real Results.

Hear firsthand how health systems are growing specialty pharmacy programs, reaching more patients, and delivering measurable results through a connected approach.